The OTB dynamic organizational module is based on three hierarchal levels.
For a comprehensive analysis one can:
- Move up or down the hierarchy
- Present names and functions
- Present the number of employees and full time equivalents (FTE) related to the units approved norms
- Give dynamic views on the organizational chart s.a. work experience or period of service on the task or in the company, education or other relevant information
- View an employee's detailed card in a corporate directory
- Present relationship between employees in matrix organizational charts
- Move directly to an employee's task analysis
The task analysis (TA) module bases itself on a methodology that concentrates on an employee's outputs ranked by importance and not by the time spent on each activity.
The TA describes the workers mission,goals, responsibility and authority. Every task is broken down to throughputs and performance measures. For each throughput an importance coefficient is given. Each throughput is broken down into a list of tasks needed to produce it. For each throughput a set of performance measures present the worker's performance.
Agreement on an employee's goals and performance measures is presented after both manager and employee have approved it. The module presents the alignment of the unit's goals and the managers and his subordinates goals.
The connectivity to other OTB modules continues by relating the tasks to work processes. This way an employee can tell how his local task connects to cross organizational processes. Finally each employee is presented with a chart that describes his interfaces with others in or out of the organization.
Business processes and work processes are the essence of an organizations output. An efficient, effective and controlled process will converge the organization to its business goals.
Work process module provides the user with "end to end" view, from the purveyor to the customer. Each employee can see the processes related to his work and his subordinates.
For each activity an attribute table can be used producing a "Lean Manufacturing" analysis or for other purposes s.a. ISO or SOX. One can identify "value added" activities, manual versus automated activities relating to specific software, or any other characteristic one chooses.
A professionally written procedure provides a backbone for managing, operating and training.
An effective procedure defines the management's policy, its objectives, and the method of operation, tasks and authority. The process of writing work procedures involves the relevant personnel and is attested by management.
The work procedure module accumulates all the procedures in a standardized form. The user enters to a menu of all the procedures relevant to his job or his subordinates. He can view the status of the procedure and the person in charge.
Every procedure is connected to the relevant task, therefore relating to a process and to relevant employees.
The Performance Measurement (PM) module presents the manager and the employee a summary of his goals and means of measurement. The goals are listed down based on the importance. For each and every goal one can see the target and his performance in a certain period. If his performance is lacking he will receive a clear graphical indication.
The PM module compares the manager's goals to his subordinates indicating clearly if the goals cascaded on the workers correlate or not to their managers.
The PM module enables categorization of the performance measures into the four classical domains: financial, customers, internal processes and learning& growth based on the Balanced Scorecard methodology.
The Organizational Culture (OC) module completes the classical organizational analysis with organizational development parameters. OC module contains the units Mission and Vision, organizational values based on the managers, and documents such as Service Level Agreement (SLA) or Quality statement. A SWOT analysis is also included.
Finally a radar diagram gives an integrated view over the following dimensions: culture and organizational environment, training and knowledge management, human capital and of course the classical system parameters analyzed in the previous modules.
